Serpulixserpulix.com ↗

Serpulix — Terms of Service

Last updated: July 28, 2026

These Terms of Service (“Terms”) govern your access to and use of the Serpulix platform, websites, APIs, and related apps and integrations (together, the “Service”), provided by Serpulix (“we”, “us”). By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use the Service. Integration-specific terms (for example, our Shopify App Terms of Service) apply in addition to these Terms.

1. The Service

Serpulix is a software-as-a-service platform for SEO and content operations. It lets you plan, generate, review, and publish content, connect third-party marketing and analytics services, and view reporting on the destinations you connect. We may add, change, or remove features over time.

2. Accounts and agencies

You must provide accurate registration information and be authorized to accept these Terms on behalf of any organization you represent. Accounts belong to an agency workspace; sites, content, and connected integrations are shared with the members of that workspace. You are responsible for the activity that occurs under your account and for keeping your credentials secure. Notify us promptly of any unauthorized use.

3. Connected third-party services

The Service can connect to third-party platforms you authorize — for example Google Search Console, Google Analytics, Google Business Profile, Google Tag Manager, Google Ads, WordPress, and Shopify. You are responsible for having the right to connect those accounts and for complying with each provider’s own terms. Your use of data obtained through Google APIs is additionally governed by the Google API Services User Data Policy, including its Limited Use requirements; see our Privacy Policy for details. You can disconnect any integration at any time, which revokes our stored access for that connection.

4. Fees

Access to the Service may be subject to fees under a separate order, plan, or written agreement between you and us. Unless that agreement says otherwise, fees are non-refundable, exclusive of taxes, and due as invoiced. We may suspend access for non-payment after notice.

5. Your content

You retain ownership of the topics, articles, images, metadata, and other materials you upload to or create in the Service (“Your Content”). You grant us a non-exclusive, worldwide license to host, process, transmit, and display Your Content solely to operate the Service and provide the features you enable — including publishing it to the destinations you connect. You are responsible for Your Content and for ensuring you hold the rights needed to publish it.

6. AI-generated output

The Service uses third-party AI providers to generate and optimize content from the prompts and context you supply. AI output can be inaccurate, incomplete, or unintentionally similar to existing material. You are responsible for reviewing, editing, and approving all output before it is published. We make no representation that generated content is accurate, original, or compliant with any law, platform policy, or third-party right, and we do not guarantee any search ranking, traffic, indexing, or other SEO result.

7. Acceptable use

You agree not to:

  • use the Service to create or publish unlawful, infringing, deceptive, or harmful content;
  • generate spam, mass doorway pages, or content intended to manipulate search engines in violation of their guidelines;
  • attempt to access accounts, agencies, sites, or data that are not yours;
  • reverse engineer, resell, or create a competing service from the Service, except as permitted by law;
  • interfere with, overload, or disrupt the Service or the third-party APIs it relies on;
  • use the Service in violation of any connected provider’s API or platform terms.

8. Our intellectual property

The Service, including its software, design, and documentation, is owned by us and our licensors and is protected by intellectual property laws. These Terms grant you a limited, non-exclusive, non-transferable right to use the Service during your subscription; no other rights are granted. Feedback you send us may be used without restriction or obligation.

9. Privacy and data

Our handling of personal data is described in our Privacy Policy, which is incorporated into these Terms. Third-party tokens and credentials are stored encrypted, and access is scoped to your agency.

10. Availability and changes

We may modify, suspend, or discontinue the Service (in whole or in part) at any time. We aim to give reasonable notice of material adverse changes, but the Service is not offered with a guaranteed uptime commitment unless agreed separately in writing.

11. Term and termination

You may stop using the Service and request account deletion at any time (see the Privacy Policy). We may suspend or terminate your access if you breach these Terms, fail to pay fees, or use the Service in a way that creates risk or legal exposure. On termination, your right to use the Service ends; sections that by their nature should survive (ownership, disclaimers, liability limits, governing law) will survive.

12. Disclaimer of warranties

The Service is provided “as is” and “as available”, without warranties of any kind, whether express or implied, including but not limited to merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted or error-free, that data retrieved from third-party platforms will be accurate or complete, or that use of the Service will achieve any particular business or search result.

13. Limitation of liability

To the maximum extent permitted by law, Serpulix will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or goodwill, arising out of or related to your use of the Service. Our total aggregate liability for all claims relating to the Service will not exceed the greater of (a) the amounts you paid us for the Service in the twelve (12) months preceding the event giving rise to the claim, or (b) one hundred U.S. dollars (US $100).

14. Indemnification

You will defend and indemnify us against third-party claims arising from Your Content, your use of the Service, your connected accounts, or your breach of these Terms, except to the extent the claim results from our own breach.

15. Governing law

These Terms are governed by the laws of the State of New Jersey, USA, without regard to its conflict-of-laws rules. Any dispute will be subject to the exclusive jurisdiction of the courts located in New Jersey.

16. Changes to these Terms

We may update these Terms; material changes will be reflected by the “Last updated” date above, and your continued use of the Service constitutes acceptance of the updated Terms.

17. Contact

Serpulix
35 Murphy Circle, Florham Park, NJ 07932, USA
Email: admin@serpulix.com